Machiniya takes care of data safety

Machiniya Industries LLP ("Company," "we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This privacy policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. If you have any questions or concerns, please contact us at info@machiniya.com.

Scope

This Policy applies when you:

Visit our website
Use any of our related services (including sales, marketing, or events)
Contact us or express interest in our products or offerings

Wherever we refer to “Website,” we mean our online site(s) where this Policy is posted. “Services” refers to the Website and related services, including any sales, marketing, or events.

What information we collect

We collect personal information you provide voluntarily and certain information automatically:

Information you provide: name, email address, phone number, company name, website, etc., when you fill out forms, request information, place orders, or otherwise communicate with us.
Automatically collected information: technical and usage data such as IP address, device type, browser, operating system, referring URLs, pages viewed, time and date of access, etc.
Location data as permitted by device settings (e.g., country, approximate location).

How we use your information

We process your data for purposes including:

Enabling account or service setup and fulfilment
Responding to your inquiries and providing support
Sending product, service, feature updates, and marketing communications (where permitted)
Managing our relationship with you, including billing, delivery, and returns
Improving our Website and services; conducting analytics and usage monitoring
Ensuring security, preventing fraud and misuse
Fulfilling legal, contractual, or regulatory obligations

Disclosure of information

We may share your information in the following cases:

With your consent
With third parties who assist us with performance of services (e.g., logistics, payment processors)
In order to comply with legal obligations, or protect our rights
In connection with business transfers (mergers, sales, asset transfers), if applicable

Data retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, unless a longer period is required by law or for legitimate business needs. Once data is no longer needed, we will either delete it or anonymize it.

Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, misuse, or alteration. However, no system is 100% secure, so while we strive to protect your data, we cannot guarantee absolute security of transmissions or storage.

Children

We do not knowingly collect personal information from children under 18. If you believe we have collected data from a minor, please contact us and we will delete it promptly.

Your rights

Subject to applicable law, you may have rights including:

Accessing, correcting, or updating your personal information
Opting out of marketing communications
Requesting deletion of your personal data when no longer needed
(Where applicable) lodging complaints with local data protection authorities

Cookies and similar technologies

We use cookies and similar tools to collect usage information and enable certain features. You may set your browser to refuse cookies or remove cookies, but some features of the Website may not function correctly if you do so.

Updates to this Policy

We may revise this Policy from time to time. Changes will be posted on our Website with an updated “Last Revised” date. For major changes, we may also notify you directly.

Contact us

If you have any questions or concerns about this Privacy Policy, or wish to make requests regarding your personal data, please contact:

Machiniya Industries LLP
KOKARYA, B.SYNERGY CENTER 2072,
3RD FLOOR, JP NAGAR
Gottigere, Bangalore South Karnataka India 560083
Email: info@machiniya.com
Phone: +91 88847-74300